Our Case Studies

Working with you, we’ll identify solutions that protect you against risk, suit your budget, and give you peace of mind.

Kustom Concrete Pumping, in partnership with Kingsgate & Keystone, is pleased to present an overview of the comprehensive risk management program Kustom Concrete Pumping has diligently embraced. This program encompasses a range of proactive measures designed to enhance vehicle & fleet safety, driver training, DOT compliance, accident investigations, telematics support, human resources consulting, and OSHA compliance. This summary aims to outline our aggressive and proactive approach to regulatory compliance & accident prevention, highlight our corrective actions, and share our strategic plans moving forward.

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Proactive insurance management saves trucking company $145,000+

Niece came to Kingsgate seeking coverage for its Auto Liability, Auto Physical Damage, and Cargo insurance. The company had workers comp coverage for NEI through its current insurance agent—but, because it wanted to separate that coverage from the parent company’s, it asked Kingsgate to also review the program.

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AFFECTED CLIENTS
Property managers and apartment owners are contractually responsible for maintaining the condition of their residences. But standard property and liability policies typically excludes coverage for a critical exposure area: pollutants.

THE CHALLENGE
Insurance policies define pollutants broadly, such as “any solid, liquid, gaseous, or thermal irritant or contaminant.” In multifamily housing, the common pollution exposures include things like mold, diseases, sewage, asbestos, and illicit drug labs. Pollutants have the potential to cause all the residents to become ill. Such illnesses leave managers/owners liable for bodily injury claims—which are not covered by a general liability policy. Pollutants also can do serious damage to an apartment complex, and the cost to remove pollutants and repair the damages are generally excluded by a typical property policy.

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THE CLIENT
Ernie Williams, Ltd., is a thriving business operating in Algona and north central Iowa, operating a successful group of John Deere lawn and farm implement dealerships and Harley-Davidson motorcycle dealerships. However, the company had an expensive problem to solve.

THE CHALLENGE
The company was having difficulties containing its workers’ compensation premiums and had an increasing MOD rate. “We were spending $60,000 more in MODs than we should have,” recalls company president Jim Wilcox. “We were looking to reduce where we could.” The company had developed incentive programs that rewarded employees for wearing safety gear and minimizing distractions, as well as tracking claims problems on a detailed spreadsheet. Still, between 2012 and 2015, the company recorded 18 workers comp claims with paid time off. These worked against the company’s MOD, significantly increasing the cost of its coverage.

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THE CLIENT
A thriving chiropractic practice in northwest Iowa with more than 5,000 patient records on file, digitally stored on the premises or on a cloud provider. This presented an enhanced risk for a cyber breach.

THE CHALLENGE
Kingsgate identified the potential for cyber liability if a breach should occur on the practice’s site or on its cloud provider’s site. Many business owners believe if they don’t store their customers’ data on site or if they hire a third party to manage their tech, the other party would be liable in the event of a cyber breach.

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THE CLIENT
One of Kingsgate Insurance’s clients is a thriving chiropractic practice in northwest Iowa. The practice has more than 5,000 patient records on file, digitally stored on the premises or on a cloud provider. Having all the patient files digitized was a sign of an efficiently run practice—but it also presented an enhanced risk for a cyber breach.

THE CHALLENGE
While reviewing the chiropractor’s insurance needs, Kingsgate identified the potential for cyber liability if a breach should occur on the practice’s site or on its cloud provider’s site. More troubling, the client was unaware that a standard commercial general liability policy would not cover a cyber breach. That’s not unusual: Many business owners believe if they don’t store their customers’ data on site or if they hire a third party to manage their tech, the other party would be liable in the event of a cyber breach.

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THE CLIENT
Niece Trucking (NTI) is a trucking company based in Des Moines, IA. Founded in 1994, this family-run business now operates 60+ power units and employs approximately 100 people. In November 2012, NTI was acquiring a small trucking company—a Kingsgate insured—and elected to form a new entity for this operation called Niece Express (NEI).

THE CHALLENGE
Niece came to Kingsgate seeking coverage for its Auto Liability, Auto Physical Damage, and Cargo insurance. The company had workers comp coverage for NEI through its current insurance agent—but, because it wanted to separate that coverage from the parent company’s, it asked Kingsgate to also review the program.

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THE CLIENT
Niece Trucking (NTI), a trucking company based in Des Moines, IA, operates 60+ power units. In November 2012, NTI acquired a small trucking company—a Kingsgate insured— and elected to form a new entity called Niece Express (NEI).

THE CHALLENGE
Niece came to Kingsgate seeking coverage for Auto Liability, Auto Physical Damage, and Cargo insurance. The company had workers comp coverage for NEI through its current insurance agent—but it wanted to separate that coverage from the parent company’s.

READ THE STUDY

Business Insurance

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Personal Insurance

Our goal is to protect you from the unexpected through top quality insurance coverage that works for your needs, as well as your budget.

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